THIS PRIVACY POLICY DESCRIBES HOW CONCEANCE.COM (THE “SITE” OR “WE”) COLLECTS, USES, AND DISCLOSES YOUR PERSONAL INFORMATION WHEN YOU VISIT OR MAKE A PURCHASE FROM THE SITE.
WE THEREFORE KINDLY ASK YOU TO CAREFULLY READ THIS PRIVACY POLICY (HEREINAFTER REFERRED TO AS THE "PRIVACY POLICY"), WHICH APPLIES TO EACH ACCESS TO THE SITE. WE WOULD LIKE TO REMIND YOU THAT THIS PRIVACY POLICY IS GOVERNED BY THE EUROPEAN REGULATION NO. 2016/679 (HEREINAFTER, FOR BREVITY, THE "REGULATION"). THE REGULATION ENSURES THAT THE PROCESSING OF PERSONAL DATA IS CARRIED OUT IN ACCORDANCE WITH THE FUNDAMENTAL RIGHTS AND FREEDOMS AND THE DIGNITY OF DATA SUBJECTS, WITH PARTICULAR REFERENCE TO CONFIDENTIALITY AND PERSONAL IDENTITY. WHEN YOU VISIT THE WEBSITE, WE COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, YOUR INTERACTION WITH THE SITE, AND INFORMATION NECESSARY TO PROCESS YOUR PURCHASES. WE MAY ALSO COLLECT ADDITIONAL INFORMATION IF YOU CONTACT US FOR CUSTOMER SUPPORT. IN THIS PRIVACY POLICY, WE REFER TO ANY INFORMATION THAT CAN UNIFORMLY IDENTIFY AN INDIVIDUAL (INCLUDING THE INFORMATION BELOW) AS “PERSONAL INFORMATION”. SEE THE LIST BELOW FOR MORE INFORMATION ABOUT WHAT PERSONAL INFORMATION WE COLLECT AND WHY.

WE MAY COLLECT THE FOLLOWING PERSONAL INFORMATION: NAME, BILLING ADDRESS, SHIPPING ADDRESS, PAYMENT INFORMATION (INCLUDING CREDIT CARD NUMBERS), EMAIL ADDRESS, AND PHONE NUMBER.
TO PROVIDE PRODUCTS OR SERVICES TO YOU AND FULFILL OUR CONTRACT, TO PROCESS YOUR PAYMENT INFORMATION, ARRANGE FOR SHIPPING, AND PROVIDE YOU WITH INVOICES AND/OR ORDER CONFIRMATIONS, TO COMMUNICATE WITH YOU, SCREEN OUR ORDERS FOR POTENTIAL RISK OR FRAUD, AND WHEN IN LINE WITH THE PREFERENCES YOU HAVE SHARED WITH US, TO PROVIDE YOU WITH INFORMATION OR ADVERTISING RELATING TO OUR PRODUCTS OR SERVICES. ALL THESE INFORMATION ARE COLLECTED FROM YOU AND SHARED WITH OUR PROCESSOR SHOPIFY.

TO LOAD THE SITE ACCURATELY FOR YOU AND TO PERFORM ANALYTICS ON SITE USAGE TO OPTIMIZE OUR SITE WE COLLECT THE FOLLOWING INFORMATION: VERSION OF WEB BROWSER, IP ADDRESS, TIME ZONE, COOKIE INFORMATION, WHICH SITES OR PRODUCTS YOU VIEW, SEARCH TERMS, AND HOW YOU INTERACT WITH THE SITE. THESE INFORMATION ARE COLLECTED AUTOMATICALLY WHEN YOU ACCESS OUR SITE UTILIZES COOKIES, LOG FILES, WEB BEACONS, TAGS, OR PIXELS AND ARE SHARED WITH OUR PROCESSOR SHOPIFY.

THE SITE IS NOT INTENDED FOR INDIVIDUALS UNDER THE AGE OF 13. WE DO NOT INTENTIONALLY COLLECT PERSONAL INFORMATION FROM CHILDREN. IF YOU ARE THE PARENT OR GUARDIAN AND BELIEVE YOUR CHILD HAS PROVIDED US WITH PERSONAL INFORMATION, PLEASE CONTACT US AT THE ADDRESS BELOW TO REQUEST DELETION.

WE SHARE YOUR PERSONAL INFORMATION WITH SERVICE PROVIDERS TO ASSIST US IN PROVIDING OUR SERVICES AND FULFILLING OUR CONTRACTS WITH YOU, AS DESCRIBED ABOVE. FOR EXAMPLE:
WE USE SHOPIFY TO POWER OUR ONLINE STORE. YOU CAN READ MORE ABOUT HOW SHOPIFY USES YOUR PERSONAL INFORMATION HERE: SHOPIFY PRIVACY POLICY.
WE MAY SHARE YOUR PERSONAL INFORMATION TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS, TO RESPOND TO A SUBPOENA, SEARCH WARRANT, OR OTHER LAWFUL REQUEST FOR INFORMATION WE RECEIVE, OR TO OTHERWISE PROTECT OUR RIGHTS.

AS DESCRIBED ABOVE, WE UTILIZE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH TARGETED ADVERTISEMENTS OR MARKETING COMMUNICATIONS THAT WE BELIEVE MAY BE OF INTEREST TO YOU. FOR INSTANCE, WE UTILIZE GOOGLE ANALYTICS TO HELP US COMPREHEND HOW OUR CUSTOMERS UTILIZE THE SITE, WE SHARE INFORMATION REGARDING YOUR USE OF THE SITE, YOUR PURCHASES, AND YOUR INTERACTION WITH OUR ADS ON OTHER WEBSITES WITH OUR ADVERTISING PARTNERS. WE COLLECT AND SHARE SOME OF THIS INFORMATION DIRECTLY WITH OUR ADVERTISING PARTNERS AND, IN CERTAIN CASES, THROUGH THE USE OF COOKIES OR SIMILAR TECHNOLOGIES (WHICH YOU MAY CONSENT TO, DEPENDING ON YOUR LOCATION).

ACCORDING TO THE GENERAL DATA PROTECTION REGULATION (“GDPR”), IF YOU RESIDE IN THE EUROPEAN ECONOMIC AREA (“EEA”), WE PROCESS YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE FOLLOWING LEGAL BASES:
YOUR CONSENT: WE PROCESS YOUR DATA BASED ON YOUR CONSENT.
PERFORMANCE OF THE CONTRACT: WE PROCESS YOUR DATA TO FULFILL OUR CONTRACTUAL OBLIGATIONS WITH YOU.
COMPLIANCE WITH LEGAL OBLIGATIONS: WE PROCESS YOUR DATA TO ADHERE TO LEGAL REQUIREMENTS.
PROTECTION OF VITAL INTERESTS: WE PROCESS YOUR DATA TO SAFEGUARD YOUR VITAL INTERESTS.
PUBLIC INTEREST: WE PROCESS YOUR DATA TO CARRY OUT TASKS IN THE PUBLIC INTEREST.
LEGITIMATE INTERESTS: WE PROCESS YOUR DATA FOR OUR LEGITIMATE INTERESTS, PROVIDED THEY DO NOT OVERRIDE YOUR FUNDAMENTAL RIGHTS AND FREEDOMS.

WHEN YOU PLACE AN ORDER THROUGH THE SITE, WE WILL RETAIN YOUR PERSONAL INFORMATION FOR OUR RECORDS UNLESS AND UNTIL YOU ASK US TO ERASE THIS INFORMATION. FOR MORE INFORMATION ON YOUR RIGHT OF ERASURE, PLEASE SEE THE 'YOUR RIGHTS' SECTION BELOW.

IF YOU RESIDE IN THE EEA, YOU HAVE THE RIGHT TO OBJECT TO PROCESSING BASED SOLELY ON AUTOMATED DECISION-MAKING (WHICH INCLUDES PROFILING), WHEN THAT DECISION-MAKING HAS A LEGAL EFFECT ON YOU OR OTHERWISE SIGNIFICANTLY AFFECTS YOU. WE DO NOT ENGAGE IN FULLY AUTOMATED DECISION-MAKING THAT HAS A LEGAL OR OTHERWISE SIGNIFICANT EFFECT USING CUSTOMER DATA. OUR PROCESSOR SHOPIFY USES LIMITED AUTOMATED DECISION-MAKING TO PREVENT FRAUD THAT DOES NOT HAVE A LEGAL OR OTHERWISE SIGNIFICANT EFFECT ON YOU. SERVICES THAT INCLUDE ELEMENTS OF AUTOMATED DECISION-MAKING INCLUDE FOR EXAMPLE TEMPORARY DENYLIST OF IP ADDRESSES ASSOCIATED WITH REPEATED FAILED TRANSACTIONS. THIS DENYLIST PERSISTS FOR A SMALL NUMBER OF HOURS AND TEMPORARY DENYLIST OF CREDIT CARDS ASSOCIATED WITH DENYLISTED IP ADDRESSES. THIS DENYLIST PERSISTS FOR A SMALL NUMBER OF DAYS.

IF YOU ARE A RESIDENT OF THE EEA, YOU HAVE THE RIGHT TO ACCESS THE PERSONAL INFORMATION WE HOLD ABOUT YOU, TO PORT IT TO A NEW SERVICE, AND TO ASK THAT YOUR PERSONAL INFORMATION BE CORRECTED, UPDATED, OR ERASED. IF YOU WOULD LIKE TO EXERCISE THESE RIGHTS, PLEASE CONTACT US THROUGH THE CONTACT INFORMATION BELOW.
YOUR PERSONAL INFORMATION WILL BE INITIALLY PROCESSED IN IRELAND AND THEN WILL BE TRANSFERRED OUTSIDE OF EUROPE FOR STORAGE AND FURTHER PROCESSING, INCLUDING TO CANADA AND THE UNITED STATES. FOR MORE INFORMATION ON HOW DATA TRANSFERS COMPLY WITH THE GDPR, SEE SHOPIFY’S GDPR WHITEPAPER: SHOPIFY GDPR WHITEPAPER.

A COOKIE IS A SMALL AMOUNT OF INFORMATION THAT'S DOWNLOADED TO YOUR COMPUTER OR DEVICE WHEN YOU VISIT OUR SITE. WE USE A NUMBER OF DIFFERENT COOKIES, INCLUDING FUNCTIONAL, PERFORMANCE, ADVERTISING, AND SOCIAL MEDIA OR CONTENT COOKIES. COOKIES IMPROVE YOUR BROWSING EXPERIENCE BY ALLOWING THE WEBSITE TO REMEMBER YOUR ACTIONS AND PREFERENCES (SUCH AS LOGIN AND REGION SELECTION). THIS MEANS YOU DON'T HAVE TO RE-ENTER THIS INFORMATION EACH TIME YOU RETURN TO THE SITE OR BROWSE FROM ONE PAGE TO ANOTHER. COOKIES ALSO PROVIDE INFORMATION ON HOW PEOPLE USE THE WEBSITE, FOR INSTANCE, WHETHER IT'S THEIR FIRST TIME VISITING OR IF THEY ARE A FREQUENT VISITOR.
THE LENGTH OF TIME THAT A COOKIE REMAINS ON YOUR COMPUTER OR MOBILE DEVICE DEPENDS ON WHETHER IT IS A "PERSISTENT" OR "SESSION" COOKIE. SESSION COOKIES LAST UNTIL YOU STOP BROWSING, AND PERSISTENT COOKIES LAST UNTIL THEY EXPIRE OR ARE DELETED. MOST OF THE COOKIES WE USE ARE PERSISTENT AND WILL EXPIRE BETWEEN 30 MINUTES AND TWO YEARS FROM THE DATE THEY ARE DOWNLOADED TO YOUR DEVICE.
YOU CAN CONTROL AND MANAGE COOKIES IN VARIOUS WAYS. PLEASE KEEP IN MIND THAT REMOVING OR BLOCKING COOKIES CAN NEGATIVELY IMPACT YOUR USER EXPERIENCE, AND PARTS OF OUR WEBSITE MAY NO LONGER BE FULLY ACCESSIBLE. MOST BROWSERS AUTOMATICALLY ACCEPT COOKIES, BUT YOU CAN CHOOSE WHETHER OR NOT TO ACCEPT COOKIES THROUGH YOUR BROWSER CONTROLS, OFTEN FOUND IN YOUR BROWSER'S "TOOLS" OR "PREFERENCES" MENU. ADDITIONALLY, PLEASE NOTE THAT BLOCKING COOKIES MAY NOT COMPLETELY PREVENT HOW WE SHARE INFORMATION WITH THIRD PARTIES, SUCH AS OUR ADVERTISING PARTNERS. TO EXERCISE YOUR RIGHTS OR OPT-OUT OF CERTAIN USES OF YOUR INFORMATION BY THESE PARTIES, PLEASE FOLLOW THE INSTRUCTIONS IN THE "BEHAVIORAL ADVERTISING" SECTION ABOVE.

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME IN ORDER TO REFLECT, FOR EXAMPLE, CHANGES TO OUR PRACTICES OR FOR OTHER OPERATIONAL, LEGAL, OR REGULATORY REASONS.